Organization Analytics

View your organisation's queueing analytics like average customer wait times, peak times of the week, wait times saved for customers, server efficiency and streamline your business operations to enhance customer experience.

Create Organization

Onboard your business to Tioha by creating an organisation on the Tioha-Q mobile application. Add the business address, geo-location, business hours, business contact etc. Add your organization's departments as sub-organisations having their own schedule.

Onboard Queues

Move your physical queues (live queues or appointments) to the cloud by creating corresponding virtual queues on the Tioha-Q mobile application. Your customer can now queue virtually or book appointments at the tap of a finger, walk-in when their turn is due and consume hassle free service at your business premises.

Live Queue Operations

Operate your virtual live queues day to day, open the queue for customers to start queuing, add your walk-in and call-in joinees, move the customer through various service states like check-in, service start, service complete etc.

Appointment Operations

Manage appointments i.e. view appointment occupancy calendar, book, re-schedule and cancel appointments for your customers through the Tioha-Q mobile application. Manage your appointment customers for the day by moving them through various service states like check-in, service start, service complete etc.

Organization Analytics

View your organisation's queueing analytics like average customer wait times, peak times of the week, wait times saved for customers, server efficiency and streamline your business operations to enhance customer experience.